PTCL DSL service issues, where to complainet
Posted by sam in Technology on 11 21st, 2008 | 5 responses
hmm, what are your issues with PTCL ? And what if you complaint 1236 or 1218, and even then your connection is giving same issue? What are modem issues? And how we (PTCL DSL Users) can help each other to resolve issues?
PTCL is running fine but if you stuck in any issue, then support becomes an issue.
I got one more way to complain about your issues, (but first check 1236 or 1218 response and if they are giving well support to you then try this way:
Dial 5220425, and tell them about your issue & additionally email them at cclhr@ptcl.net.pk
I need your comments in this regard so don’t hesitate and tell what are your issue and what were solutions given to you by PTCL support team & finally what rank you give to PTCL.
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October 25th, 2009 at 9:38 am
sir my net is very poor since 25 days in any downloading i mean when i download any file from net the speed is starting from 150 and speed come down very fast to 13 kbps and it can stop in 13kbps in all times. i hope as soon as possible you send your workers and repair my net plz.
October 28th, 2009 at 5:01 am
this is my 2nd mail.i hope u will take action .i take the ptcl dsl connection 2 months ago.and it is not working from the start.i have registered a complaint but no action has been taken till now.and moreover the dsl line man of the wapda town exchange and the officers even donot know how to treat the customers they use harsh language.i have also complaint to the asst.manager mr. zeeshan at the township exchange that these people of wapda town exchange are not solving my problem or had use a harsh language but he has not taken any action inspite of my continous complaint.plzzzzzzzz take action or sugest what shoud i do.waiting for reply
my number is 0425185613 and my alternate number is 03324274755 i belong from lahore plzzzzzzzzzz take action iam suffering from 2 months
January 6th, 2010 at 7:13 pm
If anyone want to convert the broadband package to student package.
Just give me a call at 03344033523
and load balance of 500rs
If someone have dsl technical issue.
Just load me for 200rs
February 2nd, 2010 at 9:49 am
sir i am from tandliawala.i our city not requierd no DSL conaction.The head of our ptcl exchange say all the people DSL lanunch soon.But he say that 2005.I am very woried.
When DSL Lanunch?
Sir pls solve our problem god blase you
March 12th, 2010 at 9:11 am
Sir MAin Apna Modem Wapis Kerwane Gaya To Aap K Coustamer Service Office KEhte hain K Ham Wapis Nahi kerte jab K Mujhey Chnage kerwana Tha Mera Modem Restart Ho raha tha To Woh Kehne Lage k Koi Disconnection Wala Modem Nahi hai or Mere samne Unka Koi Rishtedaar aagay To UnHoon Ne Us Ko NEw Modem De Dia SiR Aap loog Koi Action Lain Malir K Model COlony PTCl Exchange k DSL-Officers Ki.
Thanx